Deliverability

Since the Google and Yahoo bulk-sender rules of February 2024 (Microsoft followed in May 2025), inbox placement is a hard technical gate, not a soft best practice. The 0.30% spam cap governs how much you can send at all, so I treat it as the binding volume constraint.

Shape of it

Spam complaint rate vs the hard limits
Healthy sender 0.05% Target ceiling 0.1% Danger line 0.3%
Illustrative (%). Target under 0.10; 0.30 is the Google/Yahoo block line.
SIG-01

Domain health

Configuration and reputation state of sending domains and mailboxes.

Benchmark2–3 mailboxes/domain; plan on 30–50 cold sends/inbox/day (specialists say 15–25), not the 100–150 vendors claim

Infrastructure design lets you scale volume without concentrating reputation risk.

SIG-02

Spam rate (Postmaster)

Spam complaint rate as reported by Google Postmaster Tools.

BenchmarkBelow 0.30% hard line; target <0.10%. Q4 2025 cold inbox placement ran Gmail 57%, Outlook 45%, so delivered is not inboxed

The metric mailbox providers actually enforce against you.

SIG-03

Warmup ramp

The 2–4 week schedule bringing a new mailbox up to sending volume.

Benchmark2–4 weeks (6–12 for full maturity), then ramp ≤20%/week

Warmup is one pillar, not a silver bullet; ramping too fast still gets a new domain flagged.

SIG-04

Bounce rate

Share of sends rejected (see Outbound systems).

BenchmarkUnder 2%

The fastest way to wreck a domain; gate every send on list hygiene.